How to Stop Safaricom Promo Messages in Kenya

Are you bombarded with unwanted Safaricom Promo Messages? You’re not alone. While these messages can occasionally inform you of beneficial deals, they can quickly become a nuisance. If you’re tired of promotional clutter on your phone, this guide will show you how to unsubscribe from Safaricom promo messages in Kenya using two simple methods.

Understanding Safaricom Promo Messages

Safaricom occasionally sends promotional messages about various products and services, including data bundles, airtime offers, and partner promotions.

These messages can be beneficial if you’re looking for new deals or want to stay updated on Safaricom’s offerings. However, the constant influx of promos can become overwhelming and disrupt your phone’s notification flow.

Unsubscribing from Safaricom Promo Messages

There are two main ways to unsubscribe from Safaricom promo messages: using USSD (unstructured Supplementary Service Data) and the MySafaricom App.

1. USSD Method

1. Open your phone’s dial pad and enter *456#.
2. Select option “9” for STOP.
3. Choose option “5” for MARKETING MESSAGES.
4. Select option “1” to STOP ALL PROMO MESSAGES or “2” to unsubscribe from a specific sender.
5. If unsubscribing from a specific sender, enter the sender name exactly as it appears in the message.

2. MySafaricom App Method

1. Open the MySafaricom App and log in to your account.
2. Navigate to “My Account” and then “My Subscriptions.”
3. Toggle off the “Allow Messages” button to deactivate promotional messages.

Additional Tips

• Manage notification preferences within the MySafaricom App for more granular control over specific services.
• If you receive spam messages, report them to Safaricom by forwarding the message to 7000.
• For further assistance, contact Safaricom customer care by dialing 100 or visiting a Safaricom retail outlet.

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Final thoughts on How to Stop Safaricom Promo Messages

By following these steps, you can effectively unsubscribe from unwanted Safaricom promo messages and regain control of your phone’s notification settings. Taking charge of your inbox will help you stay informed about important updates while reducing notification clutter.