How to Join Safaricom Postpaid: Packages, Rates, and Terms

Learn how to join Safaricom Postpaid, explore available packages, rates, and terms. Get a detailed guide on the best plan for your needs.

Introduction

Safaricom is Kenya’s leading telecommunications provider, offering both prepaid and postpaid services. While prepaid plans offer flexibility, postpaid plans are ideal for customers who want predictable monthly billing, higher data limits, and premium services. If you’re considering switching to a Safaricom postpaid plan, this guide will walk you through the process, available packages, rates, and terms to help you make an informed decision.

What is Safaricom Postpaid?

Safaricom postpaid is a mobile subscription service where customers use mobile services first and pay at the end of the month. This service is ideal for individuals and businesses that want uninterrupted services without the need for frequent top-ups.

Benefits of Safaricom Postpaid

• Convenience – No need to buy airtime regularly.
• Predictable Billing – Fixed monthly charges prevent unexpected expenses.
• Priority Network Access – Postpaid users enjoy better network quality during peak hours.
• Bundled Packages – Enjoy calls, SMS, and data in one package.
• No Expiry on Bundles – Your allocated resources last for the entire billing period.

Available Safaricom Postpaid Packages and Rates

Safaricom offers various postpaid plans under Go Monthly, catering to different needs. The plans start from Ksh 1,000 to Ksh 10,000 per month. Below is a breakdown of available postpaid plans and their benefits.

Package	Monthly Fee (Ksh)	Data (GB)	Minutes	SMS
Go Monthly 1K	1,000	5GB	400	1,000
Go Monthly 2K	2,000	17GB	1,000	2,000
Go Monthly 3K	3,000	30GB	1,500	5,000
Go Monthly 5K	5,000	50GB	2,500	10,000
Go Monthly 10K	10,000	Unlimited	5,000	Unlimited

Additional Charges

• Out-of-Bundle Rates: If you exhaust your package, you will be charged at standard out-of-bundle rates.
• International Calls: These are billed separately based on Safaricom’s international tariffs.

How to Join Safaricom Postpaid

Joining Safaricom Postpaid is simple and can be done through different methods:

1. Online Application

You can apply for a postpaid plan via the Safaricom website:

1. Visit the Safaricom Postpaid page.
2. Select the desired Go Monthly plan.
3. Fill in your details and submit the application.
4. Safaricom will review your request and contact you for verification.

2. Visit a Safaricom Shop

For a faster application process, visit a Safaricom Shop or authorized dealer with the required documents:

• A copy of your national ID or passport.
• A KRA PIN certificate for individual subscriptions.
• Company registration documents for business subscriptions.

3. Dial *544#

You can also join postpaid by dialing *544# on your Safaricom line:

1. Select Join Postpaid.
2. Choose your preferred Go Monthly package.
3. Accept the terms and confirm your request.

4. Via MySafaricom App

1. Download and open the MySafaricom App.
2. Navigate to Go Monthly Plans.
3. Select your preferred package and complete the subscription.

Safaricom Postpaid Terms and Conditions

Before joining, it’s essential to understand the key terms:

1. Credit Limit and Billing

• Every subscriber is assigned a credit limit based on their usage history and risk assessment.
• Monthly bills are generated on the first day of the month and should be paid before the 7th to avoid service suspension.

2. Deposit Requirement

• First-time postpaid customers may need to pay a deposit equivalent to their monthly plan.

3. Fair Usage Policy (FUP)

• The Unlimited Data Plan (10K package) has a fair usage policy where speeds may be reduced after a certain usage threshold.

4. Migration Between Plans

• You can upgrade or downgrade your plan by dialing *544# or visiting a Safaricom shop.

5. Payment Options

• Pay via M-Pesa, bank transfer, or Safaricom shops.
• M-Pesa Paybill 200200 (use your phone number as the account number).

FAQs on How to Join Safaricom Postpaid

1. Can I switch from prepaid to postpaid?

Yes, Safaricom allows prepaid customers to migrate to postpaid without changing their number.

2. What happens if I exceed my plan’s limits?

If you exceed your data, minutes, or SMS, you will be charged at out-of-bundle rates or need to purchase extra bundles.

3. Can I cancel my postpaid plan?

Yes, you can cancel anytime, but any outstanding balance must be cleared before disconnection.

4. Is there a penalty for late payment?

Yes, late payment may result in service suspension until the bill is cleared.

5. Can I share my postpaid data?

Yes, you can share data with family or friends using the Data Manager feature on *544#.

Related: How to Buy Minutes with Safaricom Okoa Debt

Final Thoughts on How to Join Safaricom Postpaid

Safaricom postpaid offers convenience, affordability, and priority services to customers who prefer fixed monthly billing. With various Go Monthly plans available, you can choose a package that suits your needs. Whether you’re an individual looking for uninterrupted services or a business requiring seamless communication, Safaricom postpaid is a great option.