How to Block Calls and Messages in Kenya

Learn how to block calls and messages in Kenya using built-in phone features, third-party apps, and service provider options. Stay in control of your communication.

Introduction

Unwanted calls and messages can be a major annoyance, disrupting your personal and professional life. In Kenya, telemarketing calls, spam messages, and even scams are becoming increasingly common. Fortunately, there are several effective methods to block calls and messages on your phone, ensuring peace of mind and privacy. This guide explains how to block calls and messages in Kenya using phone settings, third-party apps, and services offered by mobile network providers.

Why Block Calls and Messages in Kenya?

Blocking calls and messages can help you:

• Avoid spam, scam, and telemarketing calls.
• Maintain privacy and reduce harassment.
• Control communication by filtering unwanted contacts.
• Protect against potential fraud.

How to Block Calls and Messages in Kenya

1. Using Phone Settings

a. For Android Phones

Most Android phones come with built-in features to block calls and messages. Here’s how to do it:

Blocking Calls:

1. Open the Phone app.
2. Tap the three-dot menu in the upper-right corner.
3. Select Settings or Call Settings.
4. Choose Blocked Numbers or Call Blocking.
5. Add the phone number you want to block.

Blocking Messages:

1. Open the Messages app.
2. Tap the conversation from the number you want to block.
3. Tap the three-dot menu and select Details.
4. Choose Block & Report Spam or Block Number.

b. For iPhones (iOS Devices)

Blocking Calls and Messages:

1. Open Settings.
2. Tap Phone or Messages.
3. Select Blocked Contacts.
4. Tap Add New and choose the contact or number to block.

Blocking Unknown Numbers:

1. Go to Settings > Phone.
2. Toggle on Silence Unknown Callers.

2. Using Mobile Service Providers in Kenya

Kenya’s major mobile network providers, including Safaricom, Airtel, and Telkom, offer services to block unwanted calls and messages.

a. Safaricom Call Blocking

• Call Barring: Dial #33*PIN# to enable call barring services.
• Blacklist Service: Use the Safaricom app or contact customer care to block specific numbers.

b. Airtel Kenya

• Use Airtel’s Call Manager Service by dialing specific codes provided by customer care.
• Contact customer support for permanent number blocking.

c. Telkom Kenya

• Contact Telkom Kenya customer care or use the Telkom App to block unwanted calls and messages.

3. Using Third-Party Apps

Several apps can help block calls and messages in Kenya, offering enhanced features like spam detection and call filtering.

Recommended Apps:

1. Truecaller:
   • Identifies unknown callers and blocks spam calls and messages.
2. Call Blocker:
   • Allows creating a blacklist for unwanted numbers.
3. Hiya – Caller ID & Block:
   • Detects spam calls and offers call blocking.
4. Mr. Number:
   • Blocks unwanted calls and messages with custom filters.
5. Should I Answer?:
   • Community-based spam call identification and blocking.

4. Using USSD and SMS Shortcodes

In Kenya, you can block calls and messages using special USSD codes and SMS services.

• Report Spam SMS: Forward spam messages to 333 (Safaricom) or your mobile provider’s reporting number.
• Activate Do Not Disturb (DND):
  • Dial *456# (for Safaricom) and select DND Services to opt out of promotional messages.

Tips to Avoid Spam and Harassment

1. Do Not Share Personal Information: Be cautious when sharing your phone number online or in public spaces.
2. Register for DND Services: Opt out of promotional messages using mobile provider services.
3. Keep Software Updated: Ensure your phone’s operating system is up to date for better security features.
4. Use Call and Message Filters: Enable filters for spam detection on your phone or through third-party apps.

Opinions from Kenyan Users

Many smartphone users in Kenya have praised apps like Truecaller for effectively blocking unwanted calls and messages. Safaricom’s DND service also receives positive feedback for reducing spam SMS. However, some users have noted that persistent scammers might still find ways around these features, emphasizing the importance of staying vigilant.

Final Verdict

Blocking calls and messages in Kenya is straightforward with the right tools and knowledge. By using phone settings, third-party apps, and services from mobile network providers, you can take control of your communication. Safeguard your privacy today by applying these methods and staying alert to potential scams.

Pros and Cons

Pros	Cons
Easy to block calls and messages.	Some services may require fees.
Prevents spam and harassment.	Persistent scammers may adapt.
Enhances phone privacy and security.	App-based solutions need data.

Final Thoughts on How to Block Calls and Messages in Kenya

Blocking calls and messages in Kenya is essential for maintaining a hassle-free communication experience. Use built-in phone settings, third-party apps, and mobile provider services to keep unwanted callers and spammers at bay. Stay safe and protect your personal information by adopting these practical solutions.

Related: How to Register Your Safaricom Line Online

FAQs on How to Block Calls and Messages in Kenya

1. How do I block calls and messages on Safaricom?
   Use Safaricom’s DND service by dialing *456# or contact customer care for more options.
2. Is Truecaller available in Kenya?
   Yes, Truecaller is available and widely used in Kenya for blocking calls and identifying unknown numbers.
3. Can I block SMS promotions in Kenya?
   Yes, dial *456# on Safaricom to opt out of promotional SMS services.
4. How do I unblock a number on Android?
   Go to Phone App > Settings > Blocked Numbers, then remove the blocked contact.
5. Does blocking a number stop WhatsApp messages?
   No, blocking a number on your phone does not block them on WhatsApp. You must block the contact separately in the WhatsApp app.