Carlcare Service Centers in Kenya: Services and Their Prices

Carlcare Service Centers in Kenya

Explore the services and pricing at Carlcare Service Centers in Kenya, the official after-sales provider for TECNO, Infinix, and itel devices.

Summary: Carlcare Service Centers in Kenya offer authorized repair and maintenance services for TECNO, Infinix, and itel devices. This guide provides an overview of their services, pricing, and locations to assist you in maintaining your smartphone’s optimal performance.

Introduction:

In today’s digital age, smartphones are essential tools for communication, work, and entertainment. For users of TECNO, Infinix, and itel devices in Kenya, ensuring these devices remain in top condition is crucial. Carlcare Service Centers, the official after-sales service provider for these brands, offer a range of services to meet your device maintenance needs.

Services Offered:

  1. Screen Replacement:

    • Carlcare provides prompt and affordable screen replacement services for damaged or cracked screens. For example, replacing the screen of an Infinix HOT 8 costs approximately KSh 3,820.
  2. Battery Replacement:

    • Genuine battery replacements are available to ensure your device maintains optimal performance and battery life.
  3. Motherboard Repair and Replacement:

    • Expert technicians handle motherboard repairs and replacements, addressing issues that may cause your device to malfunction.
  4. Speaker Repair:

    • Solutions for issues like muffled sound or non-functional speakers are available, restoring your device’s audio quality.
  5. Phone Authentication and Warranty Services:

    • Carlcare offers services to verify device authenticity and check warranty status, ensuring your device is genuine and covered.
  6. Phone Screen Insurance:

    • Customers can purchase a screen insurance plan, allowing for a one-time free screen replacement in case of accidental damage.
  7. Mobile Data and Airtime Recharge:

    • Through the Carlcare app, users can conveniently purchase mobile data and airtime online.
  8. Smartphone Device Swap:

    • Carlcare offers device swap services, enabling customers to exchange their old devices for newer models at a reasonable cost.
  9. Technician Training:

    • Carlcare provides training programs for individuals interested in learning smartphone repair, contributing to skill development in the community.

Pricing:

The cost of services varies depending on the device model and the specific service required. Below is a sample of screen replacement prices for select models:

Brand Model Screen Replacement Cost (KSh)
Infinix HOT 7 3,680
Infinix HOT 8 3,820
TECNO CAMON 11 3,800
TECNO CAMON 15 4,100
itel A56 2,790
itel S15 3,080

For a comprehensive and up-to-date pricing list, it is recommended to visit the official Carlcare website or contact the nearest service center.

Service Center Locations:

Carlcare operates an extensive network of service centers across Kenya. Here are some key locations:

  • Nairobi:

    • 2nd Floor, Caxton House, Kenyatta Avenue. Phone: +254724429145
    • Ground Floor, Telephone House, Opposite Holy Family. Phone: +254777123010
  • Mombasa:

    • 2nd Floor, Gussi Street, Opp Judan Mosque. Phone: +254704433444
  • Kisumu:

    • 1st Floor, Parking 3, Wing B, Nakumatt Mega Plaza. Phone: +254701616050
  • Eldoret:

    • 4th Floor, Safaricom Customer Care Wing B, Metro Towers. Phone: +254706188199
  • Nakuru:

    • 4th Floor, Masters Plaza, Kenyatta Avenue. Phone: +254705618555
  • Meru:

    • Nanyuki Highway, Opp Huduma Center. Phone: +254777123032

For a complete list of service centers, please refer to the official Carlcare website.

Booking a Repair:

To enhance customer convenience, Carlcare offers an online booking system through their official website or the Carlcare app. This system allows customers to schedule repair services, reducing waiting times at service centers.

FAQs on Carlcare Service Centers in Kenya

  1. Q: How can I locate the nearest Carlcare Service Center? A: You can use the Carlcare Service Center locator to find the nearest center.

  2. Q: What should I bring when visiting a service center? A: Bring your device, proof of purchase, and any warranty documentation.

  3. Q: How long does a typical repair take? A: Repair times vary but most are completed within a few hours to a day.

  4. Q: Are the parts used for repairs genuine? A: Yes, Carlcare uses only genuine parts for all repairs.

  5. Q: Is there a warranty on repairs? A: Yes, repairs come with a service warranty covering the specific repair undertaken.

Related: How to Track a Lost Phone in Kenya: A Step-by-Step Guide

Final Thoughts on Carlcare Service Centers in Kenya

Carlcare Service Centers in Kenya provide comprehensive and reliable services for TECNO, Infinix, and itel device users. With a wide range of services, transparent pricing, and numerous locations, Carlcare ensures your smartphone maintenance needs are met efficiently and professionally.

Picture of Written by ToptrEditor

Written by ToptrEditor

Our mission is to help you live your best phone life. Learn More About Us >>[HERE]<<

For the latest mobile news, offers & reviews, follow ToptrMobile on X, Instagram, Facebook, and TikTok. For the latest videos on gadgets and tech, subscribe to our YouTube channel.

GET 10% OFF

Sign up to our newsletter for access to our exclusive deals and 10% off your first order.